Terms and Conditions

General Terms

This website (the "Site") is owned and operated by NEW YORK OPTICAL ("we," "us," or "our"). By using the Site, you agree to these Terms of Service, our Privacy Policy, and any additional terms that apply to specific sections of the Site or to products and services available through the Site.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site from time to time, in which case we will post the revised Terms of Service on this Site. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

Intellectual Property Rights

Our Limited License to You

This Site and all materials available on the Site are our property or the property of our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal non-commercial use.

You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us.

Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site. However, you may download and/or print one copy of individual pages for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

Your License to Us

By posting or submitting any material (including comments, blog entries, social media posts, photos, and videos) to us via the Site, internet groups, or other digital venues, you represent that you own the material or have obtained the necessary permissions. You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, exploit, create derivative works from, distribute, and publicly perform or display such material.

Disclaimers

Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites or the information, products, or services offered on or through the sites.

The information, products, and services offered on or through the Site are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

You agree to indemnify and hold us, our affiliates, and our respective officers, directors, agents, and employees harmless from claims, damages, liabilities, costs, and expenses arising out of or related to your breach of these Terms.

Online Commerce

Certain sections of the Site may allow you to purchase products and services from third-party vendors. We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of these products and services. If you make a purchase from a third party linked through the Site, the information obtained during your visit, including payment information, may be collected by both the merchant and us.

Your dealings with third-party vendors are solely between you and the third party. We are not responsible for loss or damage resulting from those dealings.

Registration & Passwords

To access certain features of the Site, you may be required to register and create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.

If you suspect unauthorized use of your account, notify us immediately using the official contact information provided on this Site. We are not liable for any loss or damage arising from your failure to comply with this obligation.

SMS Messaging Terms & Compliance

Program Description: This messaging program sends appointment confirmations, reminders, rescheduling updates, and customer support communications to customers who have booked via our online scheduling forms and explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent.

Cancellation Instructions: You can cancel the SMS service at any time. Simply text "STOP" to the number from which you received messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

Support Information: If you experience issues with the messaging program, reply with the keyword "HELP" for assistance, or contact our support team using the details provided below or published on this Site.

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

Message & Data Rates: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text or data plan, contact your wireless provider.

Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, and most regional carriers.

Age Restriction: You must be 18 years or older to participate in our SMS program.

Privacy Policy: For privacy-related inquiries and details on how we handle your data, please review our official Privacy Policy linked directly in the footer of this Site.

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

Termination

We reserve the right to terminate or suspend your access to the Site, without notice, if we determine that you have violated these Terms of Service or engaged in conduct that we deem inappropriate or unlawful. Upon termination, you must cease all use of the Site and any content obtained from it.

Governing Law

These Terms of Service are governed by applicable law. Any dispute-resolution provisions must be reviewed for enforceability before publication.

Contact Us

For questions regarding these Terms of Service, customer support, or SMS inquiries, please reach out through our website or phone.